Payment/Policies

Here are our policies about payment, shipping and solving problems!

   Payment:   

We both accept paypal!
If you are from germany we are accepting bank transfer of course!

   Deferred Payment & Payment Plan   

We do deffered payment of course but we don't accept that under 50€. And if we make a payment plan with you... keep in mind that we have to pay paypal fees at least twice. We can't ask you to pay the paypal fees of course but if you ask for a payment plan you could maybe take the paypal fees or send some extra money to cover them. You don't have to but it would be nice.
With deffered payment you have to pay half the money as a cash down. And if you don't pay the rest you won't get the cash down back.

  Responsibility of sent Packages  

Once the package is sent we have no responsibility anymore. You can always pay for a tracking number but keep in mind that it is more expensive. You have to ask us for that shipping method otherwise the package will be sent as usual without a tracking number. If it is lost or damaged during shipping it is not our fault and we will not answer/pay for that.

   Getting money back 

We are private collectors and if a package is lost we can't give you the money back. And just asking it back from paypal is a NO GO. We usually provide another package or something to cover your loss. But keep in mind that we also loose. And we don't have any money to throw away. We are no official shop and we can't repay you. We paid for the item, you paid. We both lost it. And although we don't have to we offer another package with either the same item or another item from same value. Please keep in mind that is no implicitness but service from us. Some already took that as a duck takes to water.

   Laws  

We know our laws but we are not responsible for our customers. If you buy something from us be sure you are allowed to recieve it. We can't know every law in the world concerning animal parts so we'd rather not say anything about it to prevent giving any sort of wrong advice. So... make sure to know YOUR laws!

   Reservation  

Please don't let us reserve something for you and then simply don't pay without an answer. And we are really tired of being put off. We won't chew your head off if you tell us that it didn't work as planned and that you can't pay for it. Tell us in time and everything will be fine. And if something is reserved for you: PAY FOR IT. Don't do hundreds of things (vacation, buy other things, etc.) and then tell us: "Oh sorry, I don't have money!". With a reservation you basically owe us money. And eventhough we can understand that life can be troublesome and quite an asshole... there is a point where it just starts to be absurd. We know that things happen unexpected sometimes and we can totally relate to that - just tell us what's up. If not... read below.

  Bad Customers  

Yes, they exist. And we had them several times. There are differences though. Some are just not easy to deal with but not a general pain in the ass. We have some people we won't reserve anything for, some people we won't trade with anymore, some who are not allowed to buy from us anymore and even a few people reached the blacklist. It is always a pity and we try not to do that. We always try to be the best sellers we can be and just because you will probably never meet us doesn't mean you can act like however you want to. Be polite, be honest and be reliable. In that case we can be friends. If you are not able to act mature and be a honest person please avoid trying to buy something from us. We are tired of that behaviour, and I guess many people are.

   Any questions left?   

Note us!